Before ordering your stationery, please read our terms
and conditions below.
you have decided to place an order, relevant proofs will be sent out to you
within 10 -12 working days for your signature of approval. Your signature will
be confirmation that all information is correct and as you wish for your final
product to appear, so please make sure that all elements are correct before
approving. If incorrect information is printed on the final product that has
been given your signature of approval of the proof, replacement of items
affected will be the sole responsibility and cost to the Jemz Wedding Designs
Customer. Upon approval of the final sample your deposit becomes payable before
any work commences.
deposit of 50% of the total order will be required upfront before any work will
take place on the order. This can be paid:
By sending a cheque in the post (PAYABLE TO MRS J WINCHESTER), along with a
copy of your invoice.
By Paypal – a payment request for 50% of the total will then be sent to you via
Paypal, and this will enable you to pay your deposit online. Please note that
payments made via Paypal will incur an additional transaction charge.
By BACS – please just ask to pay in this way and the account details will be
should be placed approximately 6 weeks before your requirement date, as we
work, in general, on a 6-8 week timescale. Remember when ordering that it is
usual to send out your invitations approximately 3 months before the big day,
and Save the Date cards even sooner (usually 9 – 12 months before). So please
make sure you give us plenty of time to create your unique stationery in time
for you to send out to your guests.
NOTE: We DO accept orders on a faster
turnaround, but please telephone or email us before ordering to make sure that
we are able to meet your deadline at that particular time. It will, of course,
depend upon current workloads.
products are handmade, so there may be very slight variations between items, as
is to be expected with hand crafting. Items will also not always be exact
replicas of those shown on the website due to availability of and discontinuing
materials from our suppliers.
5. CANCELLATIONS / RETURNS
our stationery is created on a made-to-order basis. If, for any reason, you
wish to cancel your order, Jemz Wedding Designs has the right to retain your
50% deposit. Exchanges and refunds are only available in the event of any
faulty goods, and work will only take place on replacements once damaged/faulty
goods are returned to us.
6. POSTAGE AND PACKAGING
and packaging is calculated individually for each order, according to size and
weight of your total order and each package sent out will incur a postage
charge, so in cases where you are ordering items that cannot be supplied and
sent out at the same time as the initial parcel (such as Order of Service, Name
Cards, Menus etc) Several postage amounts will show on the invoice. A separate
postage cost will always be given for the delivery of Table Plans. Of course if
you are local to Jemz Wedding Designs you are welcome to collect in person.
balance of your order will be due before dispatch of your stationery – you will
be informed that your stationery id ready for dispatch and will be quoted for
the cost of your postage if not already agreed on the invoice. Payment for the
balance PLUS any outstanding postage costs will have to be cleared before
dispatch of your items. In the event that you are local to Jemz Wedding Designs
and wish to collect your order, there will be no postage costs and you can pay
with cash on collection, or with a cheque in advance to your collection.
PLACING AN ORDER WITH JEMZ WEDDING DESIGNS YOU ARE AGREEING TO ALL OF THE ABOVE
CONDITIONS, SO PLEASE MAKE SURE YOU HAVE READ AND UNDERSTAND THEM